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Terms and Conditions

Legal Notice and Disclaimer


The Airbus Helicopters South Africa Web Site accessible at is published by Airbus Helicopters South Africa.
Publishing Director: Lynne Carstens

Hosting Company: Cap'Mediatel – address postal: 12, place Marcel Dassault 31700 Blagnac - France Tel 05 61 30 90 94

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Privacy Policy

This Policy outlines the obligations which Airbus Helicopters South Africa has in managing the personal information we hold about our customers, potential customers, contractors and others.

Airbus Helicopters South Africa’ privacy policy in respect of its employees is dealt with separately.

In summary, ‘personal information’ is information or an opinion relating to an individual which can be used to identify that individual.
Why does Airbus Helicopters South Africa collect personal information?
Airbus Helicopters South Africa collects personal information in order to conduct our business, to provide and market our products and services and to meet our legal obligations.
About whom do we collect personal information?
The type of information we may collect and hold includes (but is not limited to) personal information about:
  • customers, business associates and potential customers and their employees
  • contractors and suppliers and their employees
  • prospective employees and employees; and
  • other people who come into contact with a member of the Airbus Helicopters South Africa.

  • What kinds of personal information do we collect?
    In general, the type of personal information Airbus Helicopters South Africa collects and holds includes (but is not limited to): names, addresses, contact details, occupations and other information which assist us in conducting our business, providing and marketing our products and services and meeting our legal obligations.

    In most cases, if personal information we request is not provided, we may not be able to supply the relevant product or service.
    How do we collect personal information?
    Personal Information you provide: Airbus will generally collect personal information by way of forms filled out by people, face-to-face meetings, interviews, business cards, telephone conversations and from third parties.

    Personal Information provided by other people: In some circumstances Airbus Helicopters South Africa may be provided with personal information about an individual from a third party.
    Website Collection
    Airbus Helicopters South Africa collects personal information from the web site through receiving emails. We may use third parties to analyse traffic at that web site, which may involve the use of cookies. Information collected through such analysis is anonymous.

    How might we use and disclose your personal information?
    Airbus may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Privacy Act.

    In general, we may use and may disclose your personal information
  • for the following purposes:
  • to conduct our business;
  • to provide and market our products and services;
  • to communicate with you;
  • to purchase from you;
  • to comply with our legal obligations; and
  • to help us manage and enhance our products and services.
  • To whom might we disclose your personal information?

    We may disclose your personal information to:
  • other members of Airbus Helicopters South Africa;
  • other companies or individuals who assist us in providing products or services or who perform functions on our behalf (such as specialist consultants); and
  • anyone else to whom you authorise us to disclose it.

  • We also collect personal information from these organisations and individuals and deal with that information in accordance with this Policy.

    Sending information overseas
    We will not send your personal information to recipients outside of South Africa without:
  • obtaining your consent (in some cases this consent will be implied); or
  • otherwise complying with the APPs.

  • Airbus Helicopters South Africa may disclose your personal information to other members of the Airbus Group, including members located outside South Africa. We take reasonable steps to ensure that such recipients respect the confidentiality of this information by abiding by the APPs or relevant privacy laws.

    Sensitive information
    Some personal information which we collect is ‘sensitive information’. Sensitive information includes: information relating to a person’s racial or ethnic origin, political opinions, religion, trade union or other professional or trade association membership, sexual preferences and criminal record, that is also personal information; and health information about an individual.

    Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstances apply (eg, where required by law).


    Management of personal information
    The APPs require us to take reasonable steps to protect the security of personal information. Airbus personnel are required to respect the confidentiality of personal information and the privacy of individuals.

    Airbus Helicopters South Africa takes reasonable steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records.

    Where we no longer require your personal information for a permitted purpose under the APPs, we will take reasonable steps to destroy it.

    How do we keep personal information accurate and up-to-date?
    Airbus Helicopters South Africa endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. We encourage you to contact us in order to update any personal information we hold about you. Our contact details are set out below.

    You have the ability to gain access to your personal information
    Subject to the exceptions set out in the Privacy Act, you may gain access to the personal information which Airbus holds about you by contacting the Airbus Helicopters South Africa Privacy Officer.

    We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access. We will advise you of the like cost in advance.

    Updates to this Policy
    This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment.


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